Delivery and Shipping
From Our Hands to Your Shelf
Most Dirty Little Shop physical orders don't disappear into a giant anonymous warehouse.
They're fulfilled in-house by our small but dedicated team, who pick and package orders by hand.
We take care when putting everything together because we know that, particularly with signed and special editions, what's inside the parcel is often something you've been waiting a long time to receive.
When Do We Dispatch?
We currently aim to ship orders once each week.
That means there may be a short delay between:
placing your order → your order being packed → your dispatch email arriving
Please bear this processing period in mind when estimating when your order will arrive.
UK Delivery
For UK orders fulfilled directly by Dirty Little Shop, we use:
Royal Mail Tracked 24
Royal Mail aims to deliver Tracked 24 parcels on the next working day after dispatch, although this is not a guaranteed next-day service. Royal Mail
Royal Mail Tracked 48
Royal Mail aims to deliver Tracked 48 parcels within 2–3 working days after dispatch. Some postcode exceptions apply. Royal Mail
Remember that these delivery aims begin after we have dispatched your order, rather than from the date you place it.
Tracking
Once your tracked order is on its way, we'll email you the tracking information.
That means you can follow your parcel as it travels from us to you.
Please make sure that the email address entered at checkout is correct.
International Delivery
For international orders fulfilled directly by Dirty Little Shop, we use Royal Mail International Tracked.
Royal Mail currently publishes delivery aims of approximately:
- Europe: 3–5 working days after dispatch
- Worldwide: 5–7 working days after dispatch
These are aims rather than guaranteed delivery dates, and international customs or local postal conditions can result in longer delivery times. Royal Mail
For more information about ordering from the USA, Canada, Australia, New Zealand, the EU and elsewhere:
More information about International Orders
Print-on-Demand Products
Some products within Dirty Little Shop are produced using print-on-demand partners.
These can include selected:
- Books
- Clothing
- Merchandise
- Other made-to-order products
Our fulfilment partners manufacture and dispatch these products directly.
We regularly review the products and services supplied by our partners to help ensure they continue to meet the quality standards we expect.
Because they are fulfilled separately, a print-on-demand product may arrive in a different parcel from other products in the same order.
You may also receive separate tracking information.
Pre-Orders
Pre-order products aren't ready for immediate dispatch.
The relevant product page will explain the expected fulfilment period.
If you order an in-stock product and a pre-order together, the order is automatically split into separate fulfilments, which may result in separate shipping charges.
Audiobooks & E-Books
Digital products aren't shipped through Royal Mail.
Audiobooks and e-books are delivered electronically by BookFunnel shortly after purchase.
More information about Audiobook & E-Book Delivery
Something Gone Wrong?
Tracking stopped moving?
Wrong address?
Parcel hasn't arrived?
Something inside isn't right?
Tell us.
Our aim is to respond to customer-support enquiries within 24 hours.
You can also check:
